Frequently Asked Questions
How does the marketplace work?
Our marketplace caters to three types of users: Customers, Sellers, and Advertisers. We provide a platform for buying, selling, renting, and auctioning products either new or pre-owned.
Customers can explore a wide range of products, make transactions, and engage with Sellers.
Sellers can create a store, list products for sale, rental, or auction, while having access to our advertising services. We offer two subscription plans for our Sellers. The Basic Plan is free, allowing Sellers to create a store, add new or pre-owned products for sale, rental, or auction. The Professional Subscription Plan offers additional features, including Live Shopping functionality, where Sellers can engage customers through pre-existing videos or live broadcasts, driving purchases and enabling real-time interaction. Advertisers, on the other hand, can create a profile and add products specifically for advertising.
What are the differences between the different user types?
Customers can browse and purchase or rent products, interact with Sellers, and enjoy a seamless shopping experience. Sellers have access to basic and professional subscription plans, allowing them to sell, rent, or auction products, while also utilizing additional payable features. Advertisers can create a profile, choose an Ad Package, add products and enhance product visibility. However, Advertisers are not able to sell their products. If they wish to do so, they can simply create a seller account.
How can I join as a Seller and start selling my products?
Becoming a Seller is easy! Simply sign up as a Seller, create your store, choose your subscription package, add your product listing, and start showcasing your items to our engaged audience. We provide resources and support to help you grow your business.
Can advertisers and customers become Sellers?
Yes! Advertisers and customers have the flexibility to become Sellers too. They can expand their business by creating a Seller store, listing products, and engaging with customers directly.
What are the differences between the Basic and Professional Subscription Plans?
The Basic Plan is free and offers access to essential features such as store creation and product listing. The Professional Subscription Plan, priced at 39.99 CAD per month, provides Sellers access to the Live Shopping feature, enabling engaging broadcasts, shoppable products in-stream, chat functionality, and unlimited shows. Additionally, Sellers subscribed to any subscription plan can enhance their shopping experience by utilizing payable features like Virtual Try-On Technology for clothing and advertising products in our 360 virtual store. For more details, please check our subscription plans here.
Are there any fees or commissions on sales for Sellers?
With the Basic Plan, there are no fees on sales, and Sellers keep all the revenue they earn from their sales. The Professional Subscription Plan requires a monthly fee of 39.99 CAD, but Sellers still retain all their sales revenue.